- The shuttle service will resume operation June 1
- The shuttle will be operational for the Juan De Fuca schedule only, while the West Coast Trail remains closed.
- Passengers are encouraged to wear masks.
BY Juan De Fuca Shuttle
If you don't see your pickup or drop off location in the list, you can enter an address, hotel name or postal/zip code into the search field below to find the nearest option.
Yes, if you are using our online booking system, select 'One Way' and you will not be asked for your return trip date.
No. We only accept payment by credit card (Visa, Mastercard or Amex). Full payment is required to secure your reservation at the time of booking.
We can often find something for you within that time but our services can sell out - especially during busy periods (school breaks, holidays, game days, etc), so book early to avoid disappointment. If you are booking within 72 hours of travel always call us to check availability before you book - payment does not guarantee availability.
Bookings for bus and shuttle services do not include gratuity. 15% gratuity is standard in north America. Please do consider tipping for good service. For private charter services, gratuity is paid at the time of booking. We choose our partners very carefully and incidents or poor service are extremely rare. However, if an incident of poor service were to occur then we will gladly issue a gratuity refund and take up the matter with our transportation partner
The passenger capacity for each of the vehicles on this site are based on one large bag and a carry-on bag per passenger. Please take this into consideration when choosing the size of vehicle for your group. If you know that you will have a lot of luggage, please consider booking a larger vehicle. Contact us if you have questions regarding luggage capacity.
No, your booking is not guaranteed until you receive your confirmation email. This is a separate email from your payment receipt. This is because some bookings have special requests that must be manually reviewed before the booking can be confirmed.
No, on our shared transfers pets are not allowed to travel. This excludes service dogs who have been trained to carry out specific work. Please contact us first if you wish to travel with an animal and we will be able to advise on the options available.
We will always strive to honour every booking made with us. On the rare occasion that we can find no availability however, this is not possible. Rest assured that if we are not able to confirm your trip then you will be refunded in full - though this may take 3 - 5 working days to be processed by the bank.
Contact us if you need to make changes to your booking. Changes made within 72 hours of travel are subject to availability. Additional fees may apply to adding passengers, sports equipment and other services
Confirmations are typically emailed within 24 hours of your transaction. If you do not receive your confirmation email within 24 hours, please check your email spam folder. If you still need help, please contact us.